Privacy Policy

Personal Details:

• Email address (for account access and communication)
• Password (encrypted and securely stored)
• Full name
• Phone number
• Birth year
• Gender
• Languages spoken
• Country of residence

• Profile image/avatar
• Personal bio (up to 500 characters)
• User ratings and reviews
• Account creation and last update timestamps

Trip Planning:

• Trip dates, destinations, and itineraries
• Number of travelers
• Travel preferences (religious, casual, adventure)
• AI-generated trip recommendations and summaries
• Location data for trip planning and verification
• Daily itinerary details stored as structured data

• National Identity Card (NIC) number for verification
• Verification status and documents
• Guide ratings and review history
• Trip acceptance/declination records

• Payment amounts and transaction history
• Stripe session IDs (for payment processing)
• Payment status and timestamps
• Event ticket purchases and quantities

Note: We do not store credit card numbers or sensitive payment details. All payment processing is handled securely by Stripe.

API Usage Tracking:

• Search queries and location searches
• API usage statistics and response times
• AI workflow usage (trip planning, recommendations)
• System performance metrics

• Reviews between travelers and guides
• Rating scores and written comments
• System feedback and satisfaction surveys
• User experience feedback and suggestions

• GPS coordinates for trip verification
• Geohash data for location matching
• One-time passwords (OTP) for trip verification
• Trip start/end verification timestamps

• Provide and improve our travel planning services
• Match travelers with verified guides
• Process payments and manage bookings
• Generate AI-powered trip recommendations
• Verify trip completion and ensure safety
• Maintain user ratings and review systems
• Analyze usage patterns to improve our platform
• Communicate important updates and notifications

• All passwords are encrypted using industry-standard methods
• Payment processing is handled securely through Stripe
• Database access is restricted and monitored
• Regular security audits and updates
• Secure file storage for profile images and documents

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Export your data in a readable format
• Opt out of non-essential communications

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our feedback system or reach out to our support team.